Highest in Guest Satisfaction Among Upscale Hotel Chains
We're honored to have been awarded the highest ranking in the J.D. Power 2014 North America Hotel Guest Satisfaction Index StudySM in the upscale segment. Hilton Garden Inn, known for its upscale yet affordable accommodations, led the upscale category with 836 points, scoring 21 points higher than the segment average and increasing eight points over last year.
Hilton Garden Inn received the highest numerical score among upscale hotels in the proprietary J.D. Power 2014 North America Hotel Guest Satisfaction Index StudySM. Study based on responses from 67,145 guests measuring 12 upscale hotels and measures opinions of guests who stayed in a hotel June 2013-May 2014. Proprietary study results are based on experiences and perceptions of consumers surveyed May 2013-May 2014. Your experiences may vary. Visit jdpower.com
We promise to do whatever it takes to ensure you’re satisfied, or you don’t pay. You can count on us. GUARANTEED™. The Hilton Garden Inn Promise reflects our focus on hospitality and integrity. We are committed to providing an excellent hotel experience for every guest, every time.
Best Rates Guarantee
Our Best Rates Guarantee assures you receive the best rates when you book directly with us. If you find a lower publicly available rate anywhere else, we will match that rate plus give you an additional US $50 back, subject to our Terms and Conditions.