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Hilton Garden Inn New York/Chelsea

121 West 28th Street, New York, New York, 10001-6102, USA TEL: +1-212-564-2181 FAX: 1-212-564-6581

Hotel Policies

Learn more about our Hilton Garden Inn hotel policies and let us help you plan a successful stay. For more information, specific requests or enquiries please call our helpful staff.

Smoking

Non-Smoking

A fee of up to 250 USD will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 21
Check-Out Time 12:00 pm
Early Departure Fee $100.00 Please be advised that there is an early departure fee after check-in.
Late Check-Out Fee $100.00 Full night room and tax after 3:00 PM
Cancellations
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Payment
Hotel Currency US Dollar
Accepted Payment Options
  • American Express
  • Carte Blanche
  • Diner's Club
  • Discover
  • JCB
  • MasterCard
  • Visa
Pets
Service animals allowed Yes
Pets allowed No
Parking
Self parking $33.00
Add $10 for oversize
Valet parking $38.00
Add $10 for oversize
Secured Available
Covered Available
In/Out Privileges Not Available
Other Parking Information Parking Lot - located 1 block from hotel