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Hilton Garden Inn Rochester Downtown

155 East Main Street, Rochester, New York, 14604, USA TEL: +1-585-232-5000 FAX: +1-585-232-5004

Hotel Policies

Learn more about our Hilton Garden Inn hotel policies and let us help you plan a successful stay. For more information, specific requests or enquiries please call our helpful staff.



A fee of up to 250 USD will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 21
Check-Out Time 12:00 pm
Early Departure Fee $0.00 Early departure fee equals one nights confirmed room rate plus tax.
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Hotel Currency US Dollar
Accepted Payment Options
  • American Express
  • Carte Blanche
  • China Union Pay
  • Diner's Club
  • Discover
  • Air Canada EnRoute
  • JAL
  • MasterCard
  • Visa
Service animals allowed Yes
Pets allowed No
Self parking $0.00
Covered parking
Valet parking $15.00
Valet Parking 6A-10P
Secured Available
Covered Available
In/Out Privileges Available
Other Parking Information Overnight hotel guest parking is complimentary.