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Hilton Garden Inn Durham/University Medical Center

2102 West Main Street, Durham, North Carolina, 27705, USA TEL: +1-919-286-0774 FAX: +1-919-286-0788

Hotel Policies

Learn more about our Hilton Garden Inn hotel policies and let us help you plan a successful stay. For more information, specific requests or enquiries please call our helpful staff.



A fee of $150 will be assessed for smoking in a non-smoking room. Please ask the front desk for locations of designated outdoor smoking areas.

Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 21
Check-Out Time 11:00 am
Late Check-Out Fee $50.00 Fifty dollars to cover check out up to 4:00pm.
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Hotel Currency US Dollar
Accepted Payment Options
  • American Express
  • Carte Blanche
  • China Union Pay
  • Diner's Club
  • Discover
  • Air Canada EnRoute
  • JCB
  • MasterCard
  • MasterCard (Canada)
  • Maestro / Switch
  • Visa
Service animals allowed Yes
Pets allowed No
Self parking $0.00
Valet parking Not Available
Secured Not Available
Covered Not Available
In/Out Privileges Not Available