Learn more about our Hilton Garden Inn Kitchener/Cambridge hotel policies and let us help you plan a successful stay. For more information, specific requests or enquiries please call our helpful staff at 519-620-8936.
A valid credit card is required and will be authorized for the whole stay plus incidental. Hotel does not accept cash/debit card for incidental deposits. Reservations will be cancelled 48 hours prior to arrival if the credit card is invalid or declined.
A fee of up to 250 USD will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.
|Check-in / Check-out|
|Check-In Time||3:00 pm|
|Minimum Age to Register||19|
|Check-Out Time||12:00 pm|
|Late Check-Out Fee||C$0.00 Available upon request. Cost dependant on time of checkout.|
|Cancellation Policy||Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.|
|Hotel Currency||Canadian Dollar|
|Accepted Payment Options||
|Service animals allowed||Yes|
|Other Parking Information||parking lot|