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Hilton Garden Inn Ottawa Airport

2400 Alert Road, Ottawa, Ontario, K1V 1S1, Canada TEL: +1-613-288-9001 FAX: +1-613-249-8729

Hotel Policies

Learn more about our Hilton Garden Inn hotel policies and let us help you plan a successful stay. For more information, specific requests or enquiries please call our helpful staff.



A fee of up to 250 USD will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 18
Check-Out Time 12:00 pm
Early Departure Fee C$50.00 Fee will apply if guest doesn't inform Front Desk at Check-in.
Late Check-Out Fee C$100.00 Fee will apply if guest doesn't inform Front Desk within 24 hrs.
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Hotel Currency Canadian Dollar
Accepted Payment Options
  • American Express
  • MasterCard
  • Visa
Service animals allowed Yes
Pets allowed No
Self parking C$0.00
Registered Guests
Valet parking Not Available
Secured Not Available
Covered Not Available
In/Out Privileges Available
Other Parking Information No long-term parking available.