Learn more about our Hilton Garden Inn hotel policies and let us help you plan a successful stay. For more information, specific requests or enquiries, please call our helpful staff.
A fee of up to 250 USD will be assessed for smoking in a non-smoking room. Please ask the Front Desk for the locations of designated outdoor smoking areas.
|Check-in / Check-out|
|Check-In Time||4:00 pm|
|Minimum Age to Register||21|
|Check-Out Time||12:00 pm|
|Early Departure Fee||$0.00 One Night's Room & Tax|
|Late Check-Out Fee||$0.00 Check out time is 12:00(noon)Please contact the front desk for late checkou|
|Cancellation Policy||Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.|
|Hotel Currency||US Dollar|
|Accepted Payment Options||
|Service animals allowed||Yes|
Max height 6'3" $34
|Other Parking Information||Load/unload on 11th St; enter garage on Arch St|
Credit/Debit Card Payment
A valid credit or debit card is required to check-in and will be authorized for the amount of your stay plus an amount to cover incidentals. The authorization will hold the funds until check-out, when the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution, and the hotel will not be responsible for any resulting fees or charges. Guests who wish to pay with cash may change their method of payment upon check-out.
The hotel will receive and store up to 3 packages per guest on a complimentary basis. Packages need to arrive at the hotel within 7 days of the guest’s arrival and should be marked with the guest’s name and arrival date. Any more than 3 packages or heavy parcels may result in additional fees. Please contact the hotel with any questions.