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Hilton Garden Inn Philadelphia Center City

1100 Arch Street, Philadelphia, Pennsylvania, 19107, USA TEL: +1-215-923-0100 FAX: +1-215-925-0800

Hotel Policies

Learn more about our Hilton Garden Inn hotel policies and let us help you plan a successful stay. For more information, specific requests or enquiries, please call our helpful staff.

Smoking

Non-Smoking

A fee of up to 250 USD will be assessed for smoking in a non-smoking room. Please ask the Front Desk for the locations of designated outdoor smoking areas.

Check-in / Check-out
Check-In Time 4:00 pm
Minimum Age to Register 21
Check-Out Time 12:00 pm
Early Departure Fee $0.00 One Night's Room & Tax
Late Check-Out Fee $0.00 Check out time is 12:00(noon)Please contact the front desk for late checkou
Cancellations
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Payment
Hotel Currency US Dollar
Accepted Payment Options
  • Air Canada
  • American Express
  • Banamex
  • Bancomer
  • Bankamericard
  • Carte Blanche
  • China Union Pay
  • Choice
  • Diner's Club
  • Discover
  • Air Canada EnRoute
  • Interbank
  • JAL
  • JCB
  • MasterCard
  • Visa
Pets
Service animals allowed Yes
Pets allowed No
Parking
Self parking $34.00
Max height 6'3" $34
Valet parking Not Available
Secured Not Available
Covered Available
In/Out Privileges Available
Other Parking Information Load/unload on 11th St; enter garage on Arch St

Additional Policies

Credit/Debit Card Payment
A valid credit or debit card is required to check-in and will be authorized for the amount of your stay plus an amount to cover incidentals. The authorization will hold the funds until check-out, when the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution, and the hotel will not be responsible for any resulting fees or charges. Guests who wish to pay with cash may change their method of payment upon check-out.

 

Package Storage
The hotel will receive and store up to 3 packages per guest on a complimentary basis. Packages need to arrive at the hotel within 7 days of the guest’s arrival and should be marked with the guest’s name and arrival date. Any more than 3 packages or heavy parcels may result in additional fees. Please contact the hotel with any questions.