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Hilton Garden Inn Knoxville/University

1706 Cumberland AvenueKnoxvilleTennessee37916USA TEL: 1-865-437-5500 FAX: 1-865-437-5501

Hotel Policies

Learn more about our Hilton Garden Inn hotel policies and let us help you plan a successful stay. For more information, specific requests or enquiries please call our helpful staff.

Smoking

Non-Smoking

A fee of up to 250 USD will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Family Children

This property does not offer connecting rooms. Rollaway beds are available for a nominal fee. Cribs are complimentary based on availability. Children 12 & under eat breakfast free with paying adult.

Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 21
Check-Out Time 12:00 pm
Early Departure Fee $0.00 There is no fee for early departure, unless contracted by group block.
Late Check-Out Fee $100.00 Late check out after 2:00 p.m. is based on availability.
Cancellations
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Payment
Hotel Currency US Dollar
Accepted Payment Options
  • American Express
  • Carte Blanche
  • Diner's Club
  • Discover
  • MasterCard
  • MasterCard (Canada)
  • Visa
Pets
Service animals allowed Yes
Pets allowed No
Parking
Self parking Not Available
Valet parking $10.00
Valet parking only.
Secured Available
Covered Available
In/Out Privileges Available
Other Parking Information Limited oversized parking available.