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Hilton Garden Inn Richmond Downtown

501 East Broad StreetRichmondVirginia23219USA TEL: 1-804-344-4300 FAX: 1-804-344-4375

Hotel Policies

Learn more about our Hilton Garden Inn hotel policies and let us help you plan a successful stay. For more information, specific requests or enquiries please call our helpful staff.

Smoking

Non-Smoking

A fee of up to 250 USD will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Family Children

Children under the age of 18 stay free in their parents' room.

Check-in / Check-out
Check-In Time 4:00 pm
Minimum Age to Register 21
Check-Out Time 11:00 am
Early Departure Fee $50.00 Failure to honor the reserved departure date may result in a fee.
Late Check-Out Fee $50.00 One-half of the previous night's rate will be charged after 3PM.
Cancellations
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Payment
Hotel Currency US Dollar
Accepted Payment Options
  • American Express
  • Bankamericard
  • Carte Blanche
  • Diner's Club
  • Discover
  • Air Canada EnRoute
  • JAL
  • JCB
  • Marks and Spencer
  • MasterCard
  • MasterCard (Canada)
  • Visa
Pets
Service animals allowed Yes
Pets allowed No
Parking
Self parking Not Available
Valet parking $21.00
Based upon avail.
Secured Available
Covered Available
In/Out Privileges Available
Other Parking Information Event parking rate $8 (no overnight)