Learn more about our Hilton Garden Inn hotel policies and let us help you plan a successful stay. For more information, specific requests or enquiries please call our helpful staff.
The hotel authorizes incidentals on a guest's credit or debit card in the amount of $50 per night of the stay. This amount is in addition to the room and tax total.
Charges & Fees
Daily Resort Charge includes: Shuttle service to Old Town Key West with beach access; scheduled airport transportation; two daily in-room bottled waters; two daily alcoholic or non-alcoholic drinks at the Garden Grille.
A fee of up to 250 USD will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.
|Check-in / Check-out|
|Check-In Time||4:00 pm|
|Minimum Age to Register||21|
|Check-Out Time||11:00 am|
|Early Departure Fee||$500.00 1 night room and tax or depending on special event policies|
|Late Check-Out Fee||$500.00 Half day room and tax until 4:00pm, full night room and tax after 4:00pm.|
|Cancellation Policy||Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.|
|Hotel Currency||US Dollar|
|Accepted Payment Options||
|Service animals allowed||Yes|
|Other Parking Information||$14.95 self parking; oversized vehicles $40.00|