Learn more about our Hilton Garden Inn hotel policies and let us help you plan a successful stay. For more information, specific requests or enquiries please call our helpful staff.
Charges & Fees
Daily Resort Charge includes: Arrival Aloha shell lei greeting; Mai Tai or soft drink each evening (max 2 per day/rm); Hawaiian cultural sunrise ceremony (3 days wkly); 2 hr Ke Ala Hele Makalae bike ride (2 per stay); cooler & beach mat usage; local & 1-800 calls
A fee of up to 250 USD will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.
Room reservations include for 1 to 2 guests. Additional adult guests up to 4 per room charged $30 per person.
|Check-in / Check-out|
|Check-In Time||3:00 pm|
|Minimum Age to Register||18|
|Check-Out Time||11:00 am|
|Early Departure Fee||100% If you depart early for any reason, you will not receive credit or refund.|
|Late Check-Out Fee||50% Late check out approval determined on a case by case basis & subject to fee|
|Cancellation Policy||Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.|
|Hotel Currency||US Dollar|
|Accepted Payment Options||
|Service animals allowed||Yes|
|Other Parking Information||Self parking is included with our resort fee.|