Learn more about our Hilton Garden Inn hotel policies and let us help you plan a successful stay. For more information, specific requests or enquiries please call our helpful staff.
As per Indian Government regulations, Indians are required to show their Government approved photo ID with proof of address and foreigners are required to show their Passport and Visa for India. The hotel reserves the right to refuse check in to any guest who fails to provide proper identification.
The Kerala Government is levying a 1% tax, called the “Kerala Flood Cess”, which will be applied to your bill.
Children up to 18 years stay free when sharing with an adult. Children up to 6 years eat free and aged 6-12 years get 50% off in our restaurant when accompanied by a paying adult, staying at the hotel
|Check-in / Check-out|
|Check-In Time||3:00 pm|
|Minimum Age to Register||18|
|Check-Out Time||12:00 pm|
|Early Departure Fee||100% of 1 additional night charged.|
|Late Check-Out Fee||50% of room rate charged up to 6:00 pm. 100% rate after 6:00 pm.|
|Cancellation Policy||Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.|
|Hotel Currency||Indian Rupee|
|Accepted Payment Options||
|Service animals allowed||Yes|
|Other Pet Services||Only service pets are allowed.|