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Hilton Garden Inn Rochester Downtown

155 East Main Street, Rochester, New York, 14604, USA TEL: +1-585-232-5000 FAX: +1-585-232-5004

Hotel Information

3:00 pm
12:00 pm
A fee of up to 250 USD will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.
Self parking: $10.00 (Stone Street Garage)
Valet: Not Available
Service animals allowed: Yes
Pets allowed: No

Where we are

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Amenities and Services

Every step to success needs a good support structure. This Hilton Garden Inn features complimentary WI-Fi and a 24-hour Business Center, complimentary fitness center and a full-service restaurant on the property providing everything you need to make your stay successful.

For Your Business Convenience

  • Audio/Visual Equipment Rental
  • Business Center
  • Complimentary Printing Service
  • Fax
  • Meeting Rooms
  • Photo Copying Service
  • Printer
Business Center

Business Center

You’ll find our convenient 24-hour business center on the first floor near all the meeting rooms. Take advantage of our equipment and services, including:

• 2 PC workstations
• printer and fax machine
• office supplies

For Your Family's Comfort and Convenience

  • Children's Menu
  • Cribs
  • Family Package Offered
  • High chairs

For Your Comfort and Convenience

Airport Shuttle

Airport Shuttle

Call us at 585-232-5000 to schedule your airport shuttle*, which operates from 6am to 10pm. The ride is 7 miles or about 10 minutes. If available, the shuttle also runs to downtown businesses.

*Subject to availability

Arboretum Sanctuary

Arboretum Sanctuary

Discover this quieter space featuring natural light on the lower level for a change of scenery or when you need to focus online using our complimentary WiFi. This sanctuary is always open.

Beverage Area, Complimentary

Beverage Area

Take a moment for yourself and enjoy a refreshing glass of water or hot tea any time in the lobby. Complimentary coffee is available during breakfast hours in The Garden Grille.

Laundry/Valet Service


Drop off your dry cleaning at the Front Desk by 8am for same day service Monday through Friday. Please check with the Front Desk for pricing.

Snack Shop

Snack Shop

Our convenient Pavilion Pantry, located next to the Front Desk, is always open. Stop by and pick up:

• healthy snacks
• sweet treats
• cold beverages
• microwaveable meals, if you have a microwave in your room
• traveler essentials and sundries

For Your Fitness and Recreation Convenience

Fitness Room

Fitness Room

Work out any time* in our 24-hour facility, one of the larger hotel fitness centers in Monroe County. Adjacent to the arboretum, the fitness center overlooks the pool.

In addition to what you can see here, this facility provides:

• free towels and water,
• exercise and medicine balls of varying sizes,
• dumbbell weights and work benches, and
• individual TVs on the treadmills, ellipticals and the stationary bike.

*Subject to change



Enjoy a dip in our heated pool between 6am and 10pm daily.* Located near the fitness center on the lower level, our swimming area features:

• an accessible arm lift,
• showers,
• rest rooms and
• even a TV.
*Subject to change

For Your Accessibility Needs

The Following Features Are Available:

  • Accessible
  • Accessible Rooms
  • Accessible business center
  • Accessible elevators
  • Accessible exercise facility
  • Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width
  • Accessible hotel restaurant
  • Accessible meeting rooms
  • Accessible parking
  • Accessible parking spaces for cars in the self-parking facility
  • Accessible public entrance
  • Accessible registration desk
  • Accessible route from the accessible public entrance to the accessible guestrooms
  • Accessible route from the accessible public entrance to the registration area
  • Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area
  • Accessible route from the hotel’s accessible public entrance to at least one restaurant
  • Accessible route from the hotel’s accessible public entrance to the business center
  • Accessible route from the hotel’s accessible public entrance to the exercise facilities
  • Accessible route from the hotel’s accessible public entrance to the swimming pool
  • Accessible swimming pool
  • Accessible transportation with advance notice
  • Assistive listening devices for meetings upon request
  • Audible alerts in elevators
  • Bathroom doors at least 32 inches wide
  • Bedroom doors at least 32 inches wide (812mm)
  • Braille Restaurant Menus
  • Braille elevator
  • Closed captioning on televisions or closed captioning decoders
  • Digital alarm clock available with sound and a vibrating pad
  • Digital alarm clock available with sound and strobe light
  • Grab bars in bathroom
  • Hotel complies with ADA Guidelines
  • Hotel complies with the Americans with Disabilities Act of 1990
  • Level or ramp entrance into the building
  • Lowered buttons in elevators
  • Lowered emergency evacuation instructions
  • Public Areas/Facilities accessible for physically challenged
  • Rooms accessible to wheelchairs (no steps)
  • Service animals welcome
  • Strobe alarms
  • Swimming pool hoist for pool access
  • TTY for guest use
  • Vibrating fire alarm available
  • Visual alarm for hearing impaired
  • Visual alarms for hearing impaired in hallways
  • Visual alarms for hearing impaired in public areas
  • Wheelchair ramp for lobby/reception access

The Following Features Are Not Available:

  • Accessible concierge desk
  • Accessible route from the hotel’s accessible public entrance to the spa
  • Valet only parking
  • Van-accessible parking in the self-parking facility