Learn more about our Hilton Garden Inn hotel policies and let us help you plan a successful stay. For more information, specific requests or enquiries please call our helpful staff.
Additional Hotel Policies
Park and Fly at the hotel is for guests parking their car in the hotel parking lot for an extended period of time. The fee is based on the number of days the car will be parked there.
- 7 days or less - $25.00 total
- 8 to 14 days - $40.00 total
- More than 14 days - $60.00 total
The fee includes complimentary shuttle service to and from the hotel and the Raleigh-Durham Airport. The shuttle service is available 7 days a week between the hours of 4am and 12am.
Shuttle Service Policy
The hotel shuttle service hours of operation are as follows:
- 7 days a week
- 4am to 12am
- Shuttle service is to and from the Raleigh-Durham Airport only.
A fee of up to $250 USD will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas
|Check-in / Check-out|
|Check-In Time||3:00 pm|
|Minimum Age to Register||18|
|Check-Out Time||12:00 pm|
|Late Check-Out Fee||0% One night's room and tax applies after 2pm.|
|Cancellation Policy||Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.|
|Hotel Currency||US Dollar|
|Accepted Payment Options||
|Service animals allowed||Yes|
In-house guests only
|Other Parking Information||A 10.00 fee is applied for each room per night|