Hilton Garden Inn

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Hilton Garden Inn Cleveland Downtown

1100 Carnegie Avenue, Cleveland, Ohio, 44115, USA TEL: +1-216-658-6400 FAX: +1-216-658-6401

Hotel Policies

Learn more about our Hilton Garden Inn hotel policies and let us help you plan a successful stay. For more information, specific requests or enquiries please call our helpful staff.

Smoking

Non-Smoking

A fee of up to 250 USD will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 21
Check-Out Time 11:00 am
Late Check-Out Fee 50% one night's rate/tax before 5pm, full night's rate/tax after 5pm.
Cancellations
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Payment
Hotel Currency US Dollar
Accepted Payment Options
  • American Express
  • China Union Pay
  • Diner's Club
  • Discover
  • JCB
  • MasterCard
  • Visa
Pets
Service animals allowed Yes
Pets allowed Yes
Deposit $50.00
Non-Refundable
Maximum Weight 75 lbs
Other Pet Services Up to two pets allowed per room.
Parking
Self parking $20.00
$20+ tax per night
Valet parking Not Available
Secured Not Available
Covered Not Available
In/Out Privileges Available
Other Parking Information Daily fee applies